Communicating = Dating
Did you know that 95 percent of Americans own a cell phone of some kind? Of those, 77 percent of American adults own a smartphone, up from 35 percent in Pew Research’s first survey on smartphone ownership in 2011.
Depending on your target demographic, the likelihood that
your audience is reading what you wrote, shared, posted, or emailed via mobile
is pretty high. So, what does that mean for communicators?
Designing a message for a specific platform is more
important than ever. I like to think of each platform as a stage of dating.
Twitter
Twitter is like the pick up line in dating. Find the right
voice for your story. Does your story have pithy wit? Are you suave and cool?
Is your brand more sincere? Use this platform to introduce yourself in the
best, but briefest way possible. You’re not asking for phone numbers, yet. You’re
just smiling across the room.
Instagram
Now that you’ve said hello, show off how pretty you are.
Really. This platform is all about the looks. Find your best angle – just try
to avoid MySpace selfies – and share it with your prospect. Just like in
dating, you want to show your best side first. So, be sure to get some feedback
from honest friends and colleagues before posting.
Facebook
Facebook is the next step. You’ve shown your pretty pictures
on Instagram. You’ve shared your quick wit on Twitter. Now, it’s time to woo
with the marriage of both. Share a little more about your story, but don’t give
it all away. You’re still getting to know each other in this analogy. Leave ‘em
wanting more.
Email
Continuing the dating analogy, email is where the
relationship gets serious. It’s where the longer conversations happen. You show
more of yourself, give more details. Yes, you still have to be clever and witty
– especially in those subject lines. But, the other person has already given
you their contact info. You’ve hooked them. Using the platform to tell your
story and connect further is the important part now.
As in dating, all of this is pretty subjective. Finding the
right platform mix will depend entirely on your target demographic.
For further information on preferred platforms, check out these
survey results from Navar Consumer Reports or this
report from Yes Lifecycle Marketing.
And just like in dating, know every platform and every post isn't Mr./Mrs. Right. Don't waste time lamenting time spent trying or when it's an epic fail!
ReplyDeleteYes, Kay! That's 100% true. It helps to know who you want to talk to and then go where they are. In a previous blog, I shared this Pew Research study with some data on social media platform use demographics: http://www.pewinternet.org/2016/11/11/social-media-update-2016/
DeleteSo what if I wanna put a ring on it? Is that snail mail? Door to door?
ReplyDeletePutting a ring on it means you're really serious. You need a plan and a policy. (See this week's blog for the policy part.)
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